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Patient Satisfaction

Patient Satisfaction

All patients completing treatment participate in a patient satisfaction survey. The survey includes 16 different questions regarding the care they received at Behavioral Hospital of Bellaire. The results are trended from month to month and are used to improve the quality of patient care.

Each question is rated on a scale of 1 thru 5 (1 – Poor, 2 – Fair, 3 – Good, 4 – Very Good, and 5 – Excellent).

The following are some of the responses that Behavioral Hospital of Bellaire has received by recent former patients:

Satisfaction Question Overall Mean Response
I feel better now than when I was admitted. 4.61
I understand the importance of following my discharge plan. 4.70
Overall I was very satisfied with my treatment. 4.50
I would recommend this facility to someone needing treatment. 4.43